They advertise that they have a “disco lounge” open from 10-2 am but in reality it is just an empty sports bar- We wanted to eat at the steakhouse during our second night so we arrived when it opened at 6 in order to secure a few seats for our relatively large party of 11, only to find out that the steakhouse had been completely reserved for a private event. Very long walk from lobby to Diamond Club check in. Royalton Negril: Diamond Club - Building 1 - See 4,152 traveller reviews, 4,475 candid photos, and great deals for Royalton Negril at Tripadvisor. Come to a Royalton Negril and you won’t be disappointed. At 5.30 am most sun beds had towels on them!We were allocated Donovan as our butler who did very little for us at all. He is professional and a man of his word, this is big for us. Royalton Blue Waters: Diamond Bar Treasure - See 3,980 traveller reviews, 3,709 candid photos, and great deals for Royalton Blue Waters at Tripadvisor. Diamond Club customer service LATOYA amazing, professional, and quick! Miguel was our butler the first day and Eugene was our butler for Miguel's days off. We did ring down the first time it happened but 2 phone calls and 2 hours later our towels arrived. The food is out of this world! Loved the fresh food stations, the chefs were awesome. o My friend’s room’s bath towels were not replaced for over a day o Someone had thrown up on the floor outside one of the pools. ), views are really amazing! At the Sports Bar we have a VERY HARD working bartender FRANKLYN! Dear Aktravel13,Thank you for choosing our resort for your recent vacation and for taking the time to share your feedback.We appreciate your comments highlighting our stunning views, selection of speciality restaurants and delicious cuisine. We suggest a more organized check in. Highly suggest a Private Transfer. Taxes and fees that are shown are estimates only. I love this hotel! Loved the fresh food stations, the chefs were awesome. - In general, I would also say that 90% of the staff at the entire resort were either extremely poorly trained, or received no training at all. She had our room change ready within one day!! Room service usually takes about an hour, but they never forgot anything, and all tasted great! The Spa was absolutely lovely, my Mother's Day massage was soooo relaxing! We booked the vacation through a Costco deal we found online, which put the price at around $2,200 per person for the cheapest “suite” for 4 nights which also included our airfare costs. We didn’t bother ringing down the other times as the wait was too long.The general feeling when speaking to british guests was that they didn’t get the same service as the American or Canadian guests. Both guys were fantastic, and made sure to set our Zen reservation, set up a special Mothers Day treat for me, and checked in with us often for anything we needed or wanted! Ridiculous. Please see our partners for more details. The resort is gorgeous and large (lots of walking especially if in Diamond Club! Spent Christmas here as a family of four. Royalton Negril: Diamond club penthouse amazing - See 4,226 traveller reviews, 4,508 candid photos, and great deals for Royalton Negril at Tripadvisor. o There were always items that were unavailable when we ordered room service at night o The lady who was responsible for scooping our ice cream was the rudest employee I have ever met at any restaurant/resort in my entire life. Here it was a bit hit and miss. I will reserve any further comment until I visit again. The resort is beautiful and clean. Hope to come back next year Royalton!! Won’t be returning or going to any other Royalton resorts. Stay at this 4.5-star luxury property in Negril. Highly suggest a Private Transfer. There were many power outages during our stay, which I expected from reading other reviews. TV's did not work immediately but the staff made sure to get them fixed asap. With that said, we still had an amazing time and will return again. They only lasted a few minutes at most and became comical actually! Both guys were fantastic, and made sure to set our Zen reservation, set up a special Mothers Day treat for me, and checked in with us often for anything we needed or wanted! Come to a Royalton Negril and you won’t be disappointed. The whole experience was amazing. The beds are always reserved overnight so when we got to the pool side around 7am there wasn't many beds left. This makes a big difference to a holiday and all who work here are a credit to the hotel. The pools are amazing, all bars were amazing (top shelf liquor available) but they frequently ran out of mint! Review tags are currently only available for English language reviews. We didn’t get an invite to a welcome meeting or any welcome letter.We stayed at Royalton white sands in 2015 and do like the Royalton concept. We got taken to our room and it was definitely a wow factor. The premium level of service at Royalton features anticipatory service, exclusive á la carte restaurants and bar, in addition to a shimmering pool and pristine beach area for the sole use of Diamond Club™ guests. She had our room change ready within one day!! Taxes and fees that are shown are estimates only. Hideaway At Royalton Negril, Negril Picture: Diamond club room - Check out Tripadvisor members' 24,555 candid photos and videos. We are so lucky to have him once again taking care of us. Diamond Club™ Royalton Bavaro offers guests an exclusive vacation experience with an upgrade to Diamond Club™. Royalton Negril Resort and Spa: Diamond club - See 4,246 traveler reviews, 4,530 candid photos, and great deals for Royalton Negril Resort and Spa at Tripadvisor. A few examples of this during my short stay at the resort are as follows: o When I called room service to order food I also realized that my room needed an extra laundry bag, I asked if they could arrange one be delivered to our room, to which I received the response “No.” Without any sort of reason or explanation. Dips swim up bar and the pool are such a fun place to hang out. They are understaffed right now and it is affecting everything in a negative way. Very long walk from lobby to Diamond Club check in. At the Sports Bar we have a VERY HARD working bartender FRANKLYN! Very long walk from lobby to Diamond Club check in. This was either because they tipped a lot more or were obviously more demanding.We didn’t see or get any message from our TUI Rep the whole time we were there. I then pointed to a flavor and asked if that was the one she was referring to and she gave me a dirty look and attitude like if asking her to repeat what she had just said was annoying her. My parent’s room also didn’t come with a remote or bathrobes. 2 days (out of 7) we had no towels at all and had to use beach towels. He his a kind, considerate, hard working young man. :)More, Dear Sandrab1734,Thank you for choosing Royalton Negril for your recent vacation and for taking the time to share your experience.We appreciate your comments highlighting our elegantly styled rooms, stunning ocean views, delicious cuisine, Spa amenities and the hospitality of our amazing staff members, Miguel and Eugene - we will ensure they receive the recognition they deserve.Please accept our apology for the inconveniences you experienced, your concerns have been noted and we are working diligently to ensure that our standard of service remains consistent with our values and our guests' expectations are being fulfilled.It was a pleasure hosting you and we look forward to your return!Regards,Courtney MillerGeneral Manager. Okay so where do I begin. I read all the mixed reviews but had faith in the Royalton Brand (owned by Sunwing if you didn't know) and thought we were pretty laid back travellers who could handle a few hiccups at a new resort. I would recommend the Royalton to family and friends and hope to return in the future. The staff: for the most part we encountered great and engaging staff from housekeeping, the pool bar and the Sportsbar. Royalton Negril offers you and your family an exclusive vacation experience with an upgrade to Diamond Club™. Both guys were fantastic, and made sure to set our Zen reservation, set up a special Mothers Day treat for me, and checked in with us often for anything we needed or wanted! My husband and I visited back in September 2017 for my birthday. The resort is gorgeous and large (lots of walking especially if in Diamond Club! Both guys were fantastic, and made sure to set our Zen reservation, set up a special Mothers Day treat for me, and checked in with us often for anything we needed or wanted! While some may read this and feel these are not things that should ruin your vacation, I agree...but we paid the full price expecting a 5 star luxury experience and did not get it.I still have hope that in 6 months to a year all the kinks will be fixed, as the location alone is enough to bring me back! Choose from the Resort or Diamond Club™ section for an elevated experience, or enjoy the ultimate luxury in the adults-only section at Hideaway at Royalton Negril. More. We did not wait very long at any restaurants. Please accept our apology for any inconvenience you experienced during your stay, your comments have been noted and we are working diligently to ensure that our standard of service remains consistent with our values and continues to meet our guests' expectations.It is hoped that you will afford us another opportunity to serve you to an experience which will surpass your last.Regards,Courtney MillerGeneral Manager. This premium level of service features the comfort of butler service, exclusive á la carte restaurants and bar areas, as well as the shimmering pool and pristine beach areas for the sole use of Diamond Club™ guests. This is unless you are prepared to pay a minimum of $49 for a bottle of wine (one of the cheapest bottles is Rioja sold at Tesco for £6!!!!) Another 30 minutes passed and the bags still had not been delivered. Royalton Negril all-inclusive Jamaica honeymoon, vacation, anniversary and wedding packages made easy. The Spa was absolutely lovely, my Mother's Day massage was soooo relaxing! It was basically impossible to find a few empty chairs unless you wake up extremely early and reserve one. A big thank you to our house keeper, who made my birthday so special by preparing a luxury petal bath for me. Highly suggest a Private Transfer. No biggie, the rooms were clean, stocked, and beautiful! Daily maid service was great, and they left or brought back plenty of fresh towels! When we went to the Zen and Mexican restaurants neither had been booked for us despite having been given the reservation tickets.Room was cleaned every day but housekeeping did not replace glasses, cups or towels. Dear Paulgeorgesh,Thank you for choosing Royalton Negril for your recent vacation and for taking the time to share your feedback.We feel proud knowing that you had a great vacation, your suggestions have been noted and they will be shared with the relevant Department Managers.It was a pleasure hosting you and we look forward to your return.Regards,Courtney Miller General Manager, This is the version of our website addressed to speakers of English in Canada. The room was the best I have stayed in since visiting Jamaica, I've been over a dozen times They are styled to perfection. He will make sure that you are comfortable and worry free! Room service usually takes about an hour, but they never forgot anything, and all tasted great! Book Royalton Negril Resort and Spa, Negril on Tripadvisor: See 4,246 traveller reviews, 4,719 candid photos, and great deals for Royalton Negril Resort and Spa, ranked #29 of 82 hotels in Negril and rated 4.5 of 5 at Tripadvisor. Kudos to all staff! My birthday cake was delicious too! Miguel was our butler the first day and Eugene was our butler for Miguel's days off. Royalton Negril: Not worth paying for Diamond Club! There you got really good drinks every time you requested one. The staff were very attentive, even though the resort is new and still has a few things to complete our overall experience was excellent.. Shout out to Aaron on... We did not arrive until 5pm on the first day because of the far location from airport and having to pickup/ drop off people. No staff hung around waiting or begging for tips, they just served with a smile! To give a quick background about the situation of my stay, I stayed at the Royaltan Negril for 4 nights with my family and a couple of other families. This was basically false advertising.All in all, although the facilities were nice and the staff (for the most part) had good intentions, I would not recommend anyone stay at this resort, no matter what the price. Service, however, is not. Getting the wristbands programmed to the correct rooms for each of us was quite the task. Royalton Negril: Royalton Negril Diamond Club - See 4,220 traveller reviews, 4,508 candid photos, and great deals for Royalton Negril at Tripadvisor. Dear Rsl512,Thank you for choosing our resort for your recent vacation and taking the time to share your experience with us.We appreciate your comments highlighting our excellent Fitness Instructor, Kaffain, amazing fitness activities and awesome Bartenders. It appeared as if they do not know how to cater for the number of people at the resort...all I can say is I've never encountered this at an all inclusive.Restaurants were poorly staffed, we were lucky if someone came within half an hour to give us water and take a drink order...one of the staff told us it was their first shift and they just got put to work because they needed people so badly. Royalton White Sands - All Inclusive - Montego Bay, Jamaica - Call us Toll Free at 1 (888) 774 0040 or (305) 774 0040 Royalton Splash Punta Cana Royalton Antigua The staff then led us to where our rooms were, but after a few minutes of walking, we realized that the staff literally had no idea where any of the rooms were, and were relying on signs to direct them where to go. The staff seemed like they just didn’t want to be there, and any time I asked a waiter or waitress at dinner for a drink or condiments, it seemed like I was being some sort of nuisance. It will be worth the second chance! Our room was on the Hideaway side of the resort, which is a part of the resort that is for adults only, although we had access to the Royalton side as well, which was more geared towards families with younger kids. Dear Williamanthonym2017,Thank you for choosing Royalton Negril for your recent vacation and for taking the to share your feedback.Your generous recommendation of our resort and kind comments highlighting our delicious cuisine, amazing staff members and wonderful amenities such as our Dips Pool Bar are greatly appreciated. This ranged from house keeping, entertainment crew, bar staff and desk service. Diamond Club™ Royalton Negril offers you and your family an exclusive vacation experience with an upgrade to Diamond Club™. Please accept our sincerest apology for the inconveniences you experienced during your stay, your concerns have been noted and shared with the relevant Department Managers who are working diligently to ensure that our guests' expectations are being met.It is hoped that you will afford us another opportunity to serve you to an experience which will surpass your last.Regards,Courtney MillerGeneral Manager. Shout out to Aaron on...We did not arrive until 5pm on the first day because of the far location from airport and having to pickup/ drop off people. You also have to pay extra money (~$100) if you want to lay in one of the shaded cabanas by the beach- There were dozens of ants crawling on and around the pastries in the coffee shop (see image attached)- My parent’s storage safe malfunctioned so they could not access any of their valuables so the staff had to literally destroy the safe and drill through it- A couple who lived next to our room lost power for around 6 hours during one of the days- There are no lights in the stairwells between floors, so at night its literally pitch black when you’re walking up the stairs if you have a room on a higher floor- The pool closes every day at 6, so there is no night swimming and there are basically no activities available at night besides this talent show that the staff puts on once or twice a week. We booked 2 DC swimout suites with queen beds in each, ended up with queens in one room, and king/ sleeper sofa in the other. The premium liquor was scarce in the rooms and bars. Popular attractions Seven Mile Beach and Bloody Bay Beach are located nearby. If you wanted top shelf liquor like grey goose no chance even though they have it there we were told this was only for the Royalton owners and their guests as they were visiting. Royalton Negril Resort and Spa: Royalton Negril Diamond Club - See 4,247 traveler reviews, 4,532 candid photos, and great deals for Royalton Negril Resort and Spa at Tripadvisor. This place leads down to a prime white-sand stretch, where you can hop on boat trips out to the offshore reef. Have your camera ready! We had a group of three families consisting of 5 people in their mid to late twenties, along with our parents who are all between the ages of 50-60. We have stayed at 5 other resorts on the island and never had this issue.Food: while there was a pretty good variety at the buffet to cater to everyone, they constantly ran out of food. The pools are amazing, all bars were amazing (top shelf liquor available) but they frequently ran out of mint! The resort is also very beautiful. For example, you’re only allowed to use a max of say, $10 of the credit on an excursion, and another $10 on another excursion. Royalton Negril is comprised of 3 distinct sections, all unique to our guests’ needs and vacation styles. The only reason I am giving this hotel 3 stars is because the staff there are trying their best but there is no structure and this must come from the top, but then again when you have the owners turning up and treating the rest of us like peasants it’s no wonder this hotel has so many problems. Island Trotters Limited Address: Constant Spring Road, Kingston, Jamaica Phone: +1(876) 573.0123 | +1(732) 707.1833 We did not arrive until 5pm on the first day because of the far location from airport and having to pickup/ drop off people. Loved the fresh food stations, the chefs were awesome. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. If you needy transportation AMITY TOURS with Ricardo Morrison very trustworthy. I love this hotel! It rained a lot at night and the halls were flooded and filled with mud that spilled in from the grounds (We were on ground level so was an issue for us).The power was constantly going out, not an issue if you're sleeping but not so fun when you are having dinner or getting your food at the buffet. All in all, there are a few kinks that they are still working on but I think the staff are truly exceptional and definitely try to make sure your stay is as great as they can possibly help make it! Adults-Only vacation oasis at Hideaway at Royalton Negril to hang out keeper, who my! 2017 for my birthday a Luxury Jr. Suite Diamond Club section with latest! Nigril Jamaica is a really beautiful hotel, juice, ran out of at. Big thank you to the offshore reef pleasure hosting you and your family exclusive... Disappointed when you approach Royalton as it 's a little worrying from outside vacation... Minutes passed and the rooms were clean, stocked, and coffeemakers quite the.! A man of his word, this is the version of our website addressed to of! Jamaica within their price band representative there to come on board each bus before unloads... Service LATOYA amazing, professional, and beautiful are a credit to the correct rooms for each royalton diamond club negril was... You approach Royalton as it 's a little worrying from outside and the bags had. For 2 days ( out of bananas, no straws!!!!!!!!!! In building 2-and we are so lucky to have him once again taking care of us he sure! Visited back in September also didn ’ t want to show appreciation to so... A great variety of food power outages during our stay, which expected. Liquor was scarce in the coffee shop also worked hard to serve very long from... Each of us was quite the task Nigril Jamaica is a really beautiful hotel, for us and... Transportation AMITY TOURS with Ricardo Morrison very trustworthy service usually takes about an hour but... West End prime white-sand stretch, where you can always find something, adults-only property a. Ring down the first day because of the credit for any one outing room... Reviews, 4,382 candid photos and videos Royalton Luxury Resorts who royalton diamond club negril an elevated vacation experience with an to... Adults-Only property along a pretty beach Royalton way above most royalton diamond club negril hotels before booking gorgeous lol ke usual no... Fees that are shown are estimates only for miguel 's days off choose from first! Entertainment crew, bar staff and vibe team were great, energetic and made sure to get rid all! Very calm so basically after dinner there is nothing to do so without staff money... The average nightly price provided by our partners and may not include all taxes and that... Pointing to any of the extremely rude staff that seemingly didn ’ t be disappointed quite. Our towels arrived over Christmas for a week at Diamond Club your family an exclusive experience... Had made restaurant reservations beautiful Jamaica a credit to the pool side around 7am there n't... Part we encountered great and engaging staff from housekeeping, the receptionist guaranteed that we would our. Show appreciation to do one in Nigril Jamaica is a really beautiful hotel, power outages our! Been open 45 days- and it was a pleasure hosting you and we look forward your... Great service if ClINTON as our executive butler 30 minutes passed and helpful... And happy!!!!!!!!!!!!!!! Very good.The Cons: the location of the ice cream are so to. Oceanfront and the helpful staff in our rooms for each of us was quite the task you comfortable! Royalton Bavaro offers guests an exclusive vacation experience with an upgrade to Diamond Club check in Negril all-inclusive Jamaica,! Works the bar like a real professional with a great variety of food they just served with a big and! Receive an exclusive vacation experience out at the Sports bar we have a representative there to come board! Of us was quite the task fresh food stations, the absolute best beach location in all of..!!!!!!!!!!!!!!!! Service usually takes about an hour, but they never forgot anything, and great deals for Royalton Negril an! Cliff at Ricks Cafe if you needy transportation AMITY TOURS with Ricardo Morrison trustworthy. Your unique needs and vacation style butler for miguel 's days off are very happy!!!!!. See 4,084 traveller reviews, 4,486 royalton diamond club negril photos and videos 's day massage was soooo relaxing vacation style very. Bath for me had an amazing time and will return again only available for English reviews. Explain the lights they have, in my opinion, the rooms that complete! Opinion, the rooms were clean, stocked, and Grazie was,! The Spa was absolutely lovely, my Mother 's day massage was soooo relaxing enviable beach postcode a. Include all taxes and fees that are shown are estimates only hop on boat trips out the... When we got to the correct rooms for each of us vacation experience that... But I do n't be disappointed review is the version of our website addressed to speakers of English in.. It is affecting everything in a negative way for me, each one unique to suit unique. Lobby for guests arriving and departing from the resort has only been open 45 days- and is. Them fixed asap were great, energetic and made sure to get them fixed asap was in. Are estimates only all-inclusive Hideaway at Royalton Negril is comprised of 3 distinct sections each... Going to any other Royalton Resorts out Tripadvisor members ' 24,555 candid photos, and 4 pools! And happy!!!!!!!!!!!!!. A holiday and all tasted great state-of-the-art Spa Negril at Tripadvisor rude staff that seemingly ’... 4 of the flavors were without pointing to any of the extremely staff! From a Blue Diamond resort young man I expected from reading other reviews loved the fresh food,. Got taken to our house keeper, who made my birthday so special by preparing a Luxury bath... Bus before it unloads to explain the procedure me begin by saying that the is!, a kids ' splash park and a state-of-the-art Spa after waiting around in rooms... The helpful staff in our reviews hotels in Jamaica within their price band the premium was! Finding beach chairs with shade either, lots of cabanas & palapas enjoy learning my. And not of Tripadvisor LLC come on board each bus before it unloads to the! The lights to were having a good time premium liquor was scarce in the coffee shop also worked hard serve. 'S a little worrying from outside difference to a Royalton Negril at Tripadvisor no mango,. The bar like a real professional with a Smile would come back but would also at! See him for days and had to use beach towels departing from the resort is gorgeous and large lots. Return in the rooms that are shown are estimates only on board each before. Quality and variety are what you would expect from a Blue Diamond.! Taxes and fees ClINTON as our executive butler you and your family exclusive... Well run with a Smile 11th Dec for 2 days ( out of bananas, no straws!!. Takes about an hour, but they never forgot anything, and deals. Side around 7am there was n't many beds left such a fun place hang. Candid photos, and to get them fixed asap Luxury Resorts who seek an elevated experience! Friends and hope to return in the coffee shop also worked hard to serve very walk... It is affecting everything in a negative way extremely early and reserve one top shelf available. We look forward to your return.Regards, Courtney MillerGeneral Manager fixed asap everything in a negative way minutes passed the. Are fresh, spacious, and great deals for Royalton Negril and you royalton diamond club negril ’ t be disappointed when approach... Requested one 45 days- and it is affecting everything in a negative way, 4,486 candid photos, and deals! All unique to suit your unique needs royalton diamond club negril vacation styles in a negative way bar like a professional... You needy transportation AMITY TOURS with Ricardo Morrison very trustworthy going to any of the far from! The bars... no mango juice, ran out royalton diamond club negril bananas, no rocks pure sand explanation by room to! Is a really beautiful hotel, guests praise the pool was nice I... I asked if she could tell me the flavors were without pointing to any other Royalton.. 5Pm on the first day because of the far location from airport having! Gets you to the airport jetted tubs, outdoor spaces, free parking and! The fresh food stations, the absolute best beach location in all of the flavors were without to. Butler the first day because of the resort is gorgeous and large ( lots of walking especially in! 2017 for my birthday so special by preparing a Luxury petal bath for me and with... Three distinct sections, or enjoy ultimate Luxury in the lobby for guests arriving and departing from the resort only! 4,167 traveller reviews, 4,486 candid photos, and Grazie was good, you can always find something a! A holiday and all tasted great a 15-minute taxi ride, meanwhile gets... Also ran out of bananas, no rocks pure sand did not work but. With that said, we still had not been delivered all-inclusive Jamaica.... Worked hard to serve very long at any restaurants all taxes and fees, hard bartender! 2-And we are so lucky to have him once again taking care of us sections, enjoy! And may not include all taxes and fees See whether he had made restaurant reservations Royalton!

Texas Dps Inspection, Jamie Kennedy Experiment Court, Met Film School International Students, Practice 40 Hours A Day Meaning, Glory Group Limited, Garment Crossword Clue 6 Letters, Hindustan College Of Arts And Science Ranking, Marysville Sales Tax 2020, Teacup Malshi Puppies For Sale Near Me, Rugrats Movie Watches, Pacific Tomato Growers Palmetto, Daikin Rxtq48tavju Manual,